a kiss of humiliation
logged on the fambly blog. amazing!
rain price: i’m sorry to tell you, but life will be downhill from here.
tricky (not of maxinquaye fame, unfortunately): so the total of the oil change and these recommendations is… $800
me: (?!) i only asked for an oil change!
tricky: i’m just letting you know, this is the condition of your car [blah blah blah blah] and what we’re recommending will greatly improve performance. are you planning to keep it for a while?
tricky: okay, your car will be ready soon.
do service people earn commission? or are bonuses based on total sales of the department? they push a little but not too hard.